City of Annapolis
Maryland · Est. 1649
Resident Services

Pay & Manage Accounts

Pay your bills, view account history, manage autopay, and resolve disputes — all securely online, 24 hours a day. Most payments process within one business day.

What do you need to pay?

Choose a bill type

Pay all your bills in one place

Sign in to view balances across utilities, property tax, and assessments. Set up autopay, paperless billing, and reminders.

Sign in to MyAnnapolis

Utility Bill

Water, sewer, and refuse. Billed quarterly to property addresses within city limits.

📅 Quarterly ⏱ ~2 minutes
Pay now →

Property Tax

City real property and personal property tax bills. Due by September 30 annually.

📅 Annual ⏱ ~3 minutes
Pay now →

Capital Facilities Assessment

Annual infrastructure assessment for connected properties. Separate from utility bill.

📅 Annual ⏱ ~2 minutes
Pay now →

Parking Citation

Pay or contest a parking ticket. Citations not paid within 21 days incur late fees.

⚠ 21-day window ⏱ ~2 minutes
Pay or contest →

Permit & License Fees

Pay fees associated with building permits, rental licenses, and trade permits.

↗ Via CSS Portal ⏱ ~3 minutes
Go to CSS Portal →

Other / General Bill

Pay any other invoice issued by the City with your invoice number.

📄 Invoice required ⏱ ~3 minutes
Pay now →

Manage your account

Account tools
Set up autopay
Never miss a due date
Go paperless
Bills delivered by email
Dispute a charge
Open a billing inquiry
View payment history
Download statements
Update payment method
Cards & bank accounts
Request a payment plan
For overdue balances

How online payment works

A 4-step guide

  1. Locate your account

    Find your account number on the upper-right corner of your paper bill, or sign in to MyAnnapolis.

  2. Enter property info

    Match the Property Description exactly as printed on your bill — including abbreviations.

  3. Choose payment method

    Credit card, debit, or ACH/eCheck. A small convenience fee applies to card payments.

  4. Confirm & save receipt

    You'll get a confirmation number on screen and by email. Payments post within one business day.

Frequently asked questions

Billing & payments
How often will I get a utility bill?+
Utilities are billed quarterly. You can expect four bills per year for water, sewer, and refuse services.
My water consumption seems high — what should I do?+
First, check for leaks at toilets, faucets, and outdoor spigots. If your bill still looks wrong, submit a Bill Protest form. There's a $40 fee that's refunded if the meter read was incorrect. Submit a protest →
What payment methods are accepted?+
Credit card (Visa, MasterCard, Discover, American Express), debit card, and ACH/eCheck from a checking or savings account. A small convenience fee applies to card transactions; eCheck is free.
What happens if my payment fails?+
If your bank cannot process your payment, the City will assess a returned-payment fee. You'll receive notice by mail and email and should resubmit promptly to avoid late charges.
Can I set up automatic payments?+
Yes. Sign in to MyAnnapolis and choose Autopay. You can pay the full balance on the due date or schedule installment payments. You can cancel autopay at any time. Set up autopay →
Who do I call if I have a question about my bill?+
Utility Billing & Payment can be reached at 410-263-7953, Monday–Friday, 8:00 AM – 4:30 PM. For property tax questions, contact Finance at 410-263-7951.