City of Annapolis
Maryland · Est. 1649
Resident Services

Public safety, built around you.

Police, fire, EMS, and emergency preparedness for the City of Annapolis. Know who to call, how to prepare, and how to stay informed.

In an emergency

Call 9-1-1 immediately.

For any threat to life or property: fire, medical emergency, crime in progress, gas leak, downed power lines, or any imminent danger.

9-1-1
Tap to call
Active Severe thunderstorm watch for Anne Arundel County until 10:00 PM tonight. Be prepared for high winds and lightning. Details →
Advisory Coastal flood advisory at City Dock through Friday morning high tides. Tide info →
Info Hurricane season begins June 1. Sign up for AlertAnnapolis to get emergency notifications. Sign up →

Who do I call?

Match the situation
Emergency

Life or property in danger

Call 911 immediately. Stay on the line. Be ready to give the address and a brief description.

Examples Fire · Medical · Active crime · Car crash with injuries · Gas leak · Downed wires
9-1-1
24 hours · TTY available
Non-emergency

Urgent but not life-threatening

Call non-emergency dispatch for police presence, suspicious activity, or property issues needing same-day response.

Examples Loud party · Suspicious vehicle · Property damage · Noise complaint · Welfare check
410-268-9000
24 hours · Police dispatch
Routine / Information

General questions or reports

For non-urgent issues, tip submissions, records requests, or general public safety information.

Examples File a report · Submit a tip · Records request · Crime prevention · Community liaison
410-260-2200
Mon–Fri · 8:00 AM – 4:30 PM

Public safety resources

Programs & information
Emergency preparedness

Be ready before a disaster strikes.

Annapolis is a coastal city — hurricanes, nor'easters, and tidal flooding are real risks. A little planning makes a big difference when something happens.

Download the prep guide ↓
  • 1Sign up for AlertAnnapolis emergency notifications
  • 2Build a 72-hour emergency kit for your household
  • 3Make a family communication plan with meeting spots
  • 4Know your evacuation routes from your neighborhood
  • 5Document property & insurance for quick claims
  • 6Identify vulnerable neighbors to check on
  • 7Keep important documents in a waterproof container
  • 8Practice fire escape plans with everyone in your home

Frequently asked questions

Public safety
When should I call 911 vs. the non-emergency line?+
Call 9-1-1 any time there's an immediate threat to life or property — fire, medical, active crime, downed wires, or imminent danger. Use the non-emergency line 410-268-9000 for situations needing police but not urgent: loud parties, suspicious vehicles, minor accidents, or property damage already occurred. When in doubt, call 911 — dispatchers will route appropriately.
How do I get a copy of a police or accident report?+
Submit a request through the Police Reports page. Most reports are available 5–7 business days after the incident. A small fee covers copying and processing. Sensitive or active investigation reports may be partially or fully restricted under Maryland law.
What is AlertAnnapolis?+
AlertAnnapolis is the city's emergency notification system. Subscribers receive alerts via text, email, or voice call about severe weather, evacuations, missing persons, traffic emergencies, and other time-critical safety information. You choose which alert types you receive. Sign up →
How do I report a non-emergency in another way?+
You can also submit non-emergency reports through the city's online service request system for issues like graffiti, parking complaints, code violations, or anything else that doesn't need an immediate officer response.
Can I request a home security or fire safety check?+
Yes. The Annapolis Police Department offers free home security assessments for residents. The Fire Department provides smoke alarm installation and battery replacement for qualifying households, plus free fire safety education sessions for community groups.
How is Annapolis prepared for hurricanes and flooding?+
As a coastal city, we maintain comprehensive emergency operations plans. The Office of Emergency Management coordinates with police, fire, public works, and state partners. Residents in flood-prone areas should sign up for alerts, know their evacuation routes, and prepare an emergency kit before hurricane season (June–November).